This Privacy Policy Statement (“Policy”) outlines House of Sanskriti’s (“We” or “Us” or “Our”) practices in relation to the storage, use, processing, and disclosure of personal data that you have chosen to share with Us when you access our website www.houseofsanskriti.in and mobile application House of Sanskriti (collectively, the “Platform”).
This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
This Policy covers:
(a) The type of information We collect
(b) Purpose for collection of such information
(c) Usage of the information
(d) Intended recipients of the information
(e) Third parties that collect and retain information
(f) Security measures
(g) Transfer of data
(h) Authentication of information you choose to provide
(i) Disclosure of information to third parties
Capitalised words in this Policy shall have the same meaning ascribed to them in the Terms and Conditions (“Terms”), available at www.houseofsanskriti.in/terms. Please read this Policy in consonance with the Terms.
By using the Platform, you consent to the collection, use, and disclosure of your information in accordance with this Policy and agree to be bound by it.
1. COLLECTION OF PERSONAL AND OTHER INFORMATION
(a) By using the Platform, you allow Us to collect information about your activity and interactions on the Platform. We will not collect any information from you, except where it is knowingly and explicitly provided by you.
(b) You expressly agree and acknowledge that We may collect and store your personal information including, but not limited to, your username, password, email address(es), name, address, phone number, date of birth, sex, location details, nationality, usage history, payment details, and any content or information you upload, share, or update on the Platform.
(c) To use certain features of the Platform, you may be requested to register using your phone number, email address, or social login credentials. You authorise Us to send you notifications, messages, and alerts related to your activity, orders, and promotions.
(d) By creating an account or using the Platform, you authorise Us and Our partners to contact you via email, phone, SMS, or push notifications regarding your activity, offers, and updates. You may unsubscribe from Our mailing list anytime via the “unsubscribe” option provided.
(e) Any information or correspondence you provide to Us (emails, messages, or other instructions) may be stored and compiled by Us, and you expressly consent to such collection.
(f) If any intended use of personal data goes beyond the purpose originally stated, We will notify you and seek your consent for such additional purposes.
(g) This Policy applies to all personally identifiable information shared with Us.
(h) Your personal data may continue to be retained for a reasonable period after termination of your account, or as required by law.
(i) You may choose not to share certain personal data; however, this may limit access to some Platform features.
(j) We will comply with the requirements under the Information Technology Act, 2000 and applicable rules in the event of any data or security risk.
2. DISCLOSURE OF PERSONAL INFORMATION
We will not disclose your personal data except in the following cases:
(a) To carry out the purpose for which it was collected;
(b) Where you have consented to such disclosure;
(c) To enforce Our Terms;
(d) Where required by law; or
(e) When directed by a competent court or governmental authority.
3. AUTHENTICITY OF INFORMATION
(a) We take reasonable steps to ensure that information on the Platform is authentic.
(b) You agree that the information you provide is true, correct, and complete. We are not liable for incorrect or false information provided by you.
(c) You may review and update your personal data by contacting Our Grievance Officer as per Section 11 below.
4. THIRD PARTY USER EXPERIENCE & ANALYTICS SERVICES
(a) We use third-party analytics and experience improvement services (including but not limited to Google Analytics, Razorpay, and Meta Pixel) to better understand user behavior.
(b) These services may collect data such as:
(i) Age
(ii) Gender
(iii) Preferences and interests
(iv) Device type and location
(c) Your relationship with these third-party services is independent of your relationship with Us. Please refer to their individual privacy policies to understand data usage and collection.
(d) The processing location depends on each third-party provider and may include data transfers outside India.
5. THIRD PARTY AUTHENTICATION SERVICES
(a) We may use authentication services from third-party providers (including Google, Facebook, or Apple) for account creation and login.
(b) In such cases, We may access limited personal data as allowed by these services. You are encouraged to review the privacy policies of these third parties before opting to use their authentication.
(c) We are not responsible for privacy practices of third-party services.
6. SECURITY MEASURES
We implement industry-standard security measures — including encryption, firewalls, and Secure Socket Layer (SSL) technology — to protect your data against unauthorized access, misuse, or disclosure.
While We strive to maintain strong security, you acknowledge that no electronic transmission or storage method is 100% secure. You agree to assume any risks arising from potential breaches.
7. BUSINESS TRANSITIONS
In the event of a merger, acquisition, or sale of assets, your personal data may be among the assets transferred. Any successor entity will continue to use your information in accordance with this Policy.
8. TRANSFER OF DATA
(a) Your information may be transferred to and stored in servers located outside India.
(b) By using the Platform, you consent to such transfer and processing of data across international borders.
(c) These countries may have different data protection laws; however, We ensure that reasonable safeguards are applied to protect your information.
9. COOKIES
(a) The Platform uses cookies to enhance user experience. Cookies are small files stored on your device to help recognize preferences, track user sessions, and personalize your experience.
(b) Cookies do not access personal data such as passwords or emails unless explicitly shared by you.
(c) You can manage or disable cookies through your browser settings. However, doing so may limit some features of the Platform.
(d) Third parties may also use cookies on the Platform; We do not control their usage.
10. CHANGES TO THIS POLICY
We reserve the right to update or modify this Policy at any time. Significant changes will be communicated by updating this page. Continued use of the Platform following changes constitutes acceptance of the updated Policy.
11. GRIEVANCE OFFICER
For any questions, complaints, or requests relating to this Policy or your personal data, please contact Us at:
Website: www.houseofsanskriti.in/contact-us
Email: support@houseofsanskriti.in
Grievance Officer: [Name/Designation, once finalized]
Address: House of Sanskriti, [Full Business Address, City, State, PIN, India]
12. INFORMATION COLLECTION (Images and Media)
When you use houseofsanskriti.in, you may upload images, graphics, or photos for purposes such as product listing, customization, or order tracking. These images may contain personal information, including identifiable features or locations. We may also collect technical data such as metadata, file type, and dimensions.
13. USE OF IMAGES
Images uploaded by users are used solely to facilitate e-commerce operations — including product display, personalization, and order fulfillment. We do not use uploaded images for marketing or unrelated activities without your explicit consent.
14. SHARING OF IMAGES
We do not share uploaded images with third parties for promotional use. However, they may be shared with trusted service providers (e.g., logistics, payment processors, or support teams) for operational purposes. These entities are bound by confidentiality and data protection agreements.
15. IMAGE SECURITY
We take image and media security seriously. Appropriate technical and organizational measures — including encryption, restricted access, and secure cloud storage — are implemented to prevent unauthorized access, alteration, or deletion.